The solution

We conducted discussions with the CHIOs and various hospital groups in order to identify the interests of each stakeholder, which ultimately lead to an agreement process. As part of our intervention, we identified the potential benefits of the network for the insured, health facilities and CHIO, we defined the principles of the convention (selection criteria, pathologies, definition and calculation of the package, etc.) as well as the operational modalities in particular related to billing flows.

The solution

In response to the request of the ARS, and relying on ANAP tools (Hospidiag, Ælipce), the OpusLine team analysed the strategic project and the financial situation of the institutions, validated the realism of the merger project, formalised the business plan and set up a well-argued dossier on the project. This file, rich in territorial analysis, arguments in favour of reconciliation and provisional financial elements, was presented to the hospitals’ board of directors, the ARS DG and the SSA. The merger project, thus validated, is now in progress.

The solution

We first sought to understand the strengths and weaknesses of the patient’s medico-administrative pathway. For this, we listened attentively to the actors in the field and analysed the data available with the operational managers in order to objectify the diagnosis. We integrated the actors in the field and used their creativity to design several scenarios. Our conclusions convinced the General Management of the need to redefine the organisation of the medico-administrative path of the patient and to allocate the necessary resources.

The CHU thus had a clear strategy to improve short-term patient care and structure the organisation of the new hospital.